tk1978 Privacy Policy

1. Introduction and Purpose of This Policy

tk1978 is a trusted online gaming platform in Bangladesh. We give the highest priority to the privacy of our users. The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information.

By registering on the tk1978 platform, managing an account, or using any of our services, you are giving your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our services and contact us for assistance.

This policy may be updated from time to time. If any significant changes are made, we will notify you directly by email or through a platform notification.

2. What Information We Collect

We collect various types of information to operate the tk1978 platform. This information comes from two main sources — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

When you register on tk1978 or manage your account, you may be required to provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Address details (for billing purposes)
• Financial transaction information — such as your bKash, Nagad, or Rocket account number
• Bank account details (for withdrawals)

2.2 Information Collected Automatically

While using the platform, certain information is collected automatically, such as:

• IP address and device information
• Browser type and version
• Date and time of access to the platform
• Session duration and list of pages visited
• Gaming activity and transaction history
• Cookie and local storage data

3. Purpose of Using Your Information

tk1978 uses the information collected only for the specific purposes listed below. We never sell your information or share it unlawfully with third parties.

• Identity Verification: To confirm your identity during the registration process and to complete the required age verification.
• Account Management: To create, manage, and secure your account.
• Processing Financial Transactions: To complete deposit and withdrawal processes via bKash, Nagad, Rocket, or bank transfer.
• Service Improvement: To analyse platform performance and improve the user experience.
• Security: To prevent fraud, protect accounts, and block unauthorised access.
• Customer Support: To assist you with any questions or issues via 24/7 live chat.
• Legal Compliance: To meet the requirements of applicable laws and regulations.
• Responsible Gaming: To identify problematic gaming behaviour and provide support to users when needed.

4. Cookies and Tracking Technologies

The tk1978 platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that are used to improve your experience on future visits.

4.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the platform. They are used to maintain login sessions and security.
• Functional Cookies: Used to remember your preferences and settings, making your experience smoother on future visits.
• Analytics Cookies: Used to understand which parts of the platform are used most and to improve the quality of our services.

4.2 Cookie Control

You can manage cookies from your browser settings. However, disabling certain cookies may make some features of the platform harder to use.

5. Information Sharing and Disclosure

tk1978 never sells your personal information. However, in the limited circumstances below, necessary information may be shared with specific third parties:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking institutions to complete financial transactions.
• Identity Verification Services: With trusted verification agencies to complete the KYC process.
• Legal Obligations: With government authorities as required by court orders, lawful requests from investigative agencies, or applicable law.
• Fraud Prevention: With relevant agencies to protect the security and integrity of the platform.
• Technology Partners: With technology service providers essential for operating the platform, who work under strict confidentiality agreements.

Outside the circumstances listed above, your information will not be disclosed without your consent.

6. Data Security Measures

tk1978 follows industry-standard security practices to protect your personal information. Our platform uses SSL encryption technology to keep your information secure during transmission.

• Encryption: All data transmissions are protected by SSL/TLS encryption.
• Secure Servers: Data is stored on secure servers and regular security audits are conducted.
• Access Controls: Only authorised staff can access your information, and every access is recorded in logs.
• Two-Factor Authentication: Additional verification is in place to protect your account.
• Regular Security Reviews: Regular security reviews are conducted to identify and address potential vulnerabilities.

However, no data transmission over the internet can be guaranteed to be 100% secure. We are committed to ensuring the highest level of protection, but we also ask users to keep their account passwords confidential.

7. Data Retention Period

tk1978 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• The length of time your account remains active.
• Legal obligations — anti-money laundering laws and other regulations require transaction records to be kept for a specified period.
• As evidence for dispute resolution and legal claims.
• Fraud prevention requirements.

Even after an account is closed, some information may be retained for a specified period due to legal obligations. Once that period has passed, it is securely deleted.

8. Your Rights

As a user of tk1978, you have the following rights regarding your personal information:

• Right of Access: You may request to view the information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted, though if there are legal obligations, complete deletion may not be possible.
• Right to Object: You may object to the processing of your information for specific purposes.
• Data Portability: You may request your information in a structured format.
• Withdrawal of Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact our support team. We will aim to respond to your request within 30 days.

9. Protection of Minors' Information

tk1978 is for users aged 21 and above only. We do not knowingly collect any personal information from minors. An age verification process is carried out at the time of registration.

If we suspect or it is confirmed that a minor has opened an account, we will immediately close that account and delete the associated information.

10. Third-Party Links and Services

Payments through the tk1978 platform may involve a connection with bKash, Nagad, Rocket, and banking services. These third-party services have their own privacy policies.

We have no control over how your information is handled on third-party platforms. We therefore recommend reading their privacy policies before using those services.

11. Policy Changes and Updates

tk1978 reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you in the following ways:

• A notice will be published on the platform.
• Details of the changes will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be changed.

If you continue using the platform after any changes, you will be considered to have given your consent to the updated policy. We recommend reviewing this page regularly.

12. Contact and Complaint Resolution

If you have any questions, comments, or complaints about this privacy policy, please contact us. Our dedicated privacy team will give your request the attention it deserves.

We are always committed to transparency and accountability. Protecting your information is the highest responsibility of tk1978.